1. Non-Binding Quote Inquiries
Preparing a quote summary on this website or opening a WhatsApp inquiry constitutes a preliminary estimate request and does not form a confirmed booking until availability, scope, schedule, and price are mutually agreed.
2. Accuracy of Inventory & Access Details
Quotes depend on accurate disclosure of furniture volume, floor numbers, elevator availability, and narrow stairwells or entrances prior to dispatch.
3. Specialist Trade Exclusions
Unless explicitly confirmed in writing, furniture moving and carpentry do not include split-AC refrigerant disconnection, hardwired electrical work, gas/water plumbing, or structural wall modifications.
4. Personal Valuables & Official Documents
Customers remain responsible for personally transporting cash, jewelry, official documents, keys, and sensitive personal electronics.